(3GdGJUGd GdaYGd (B=s Effective communication - (3eQcR GdNHQGJ GdegfjI ddEOGQI (B((3GdbGgQI(B)s; (3Jhajb, YHO GdQMefs ((3GdbGgQI (B:s (3eQcR GdNHQGJ GdegfjI ddEOGQI Hejc,s, 2007)
Keywords: (3GdGJUGdGJ GdEOGQjIs; (3EOGQI GdCaQGOs; (3GdbjGOI GdEOGQjIs